Privacy Policy

Sanchara Trails (“we”, “us”, or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.

We may collect the following information:

• Contact information: Name, email address, phone number, and shipping address when you place an order.
• Route details: The trek name, dates, and any route or GPS file you choose to send us. This is used solely to generate your product.
• Payment information: Payments are made directly by UPI or bank transfer. We only keep the transaction reference to confirm your order, and we never collect or store card details.

• To create and deliver your custom 3D trail map.
• To communicate with you about your order status.
• To respond to your inquiries via Instagram or email.
• To improve our website and services.
• To send occasional updates about new products (only with your consent).

Route details you share with us are used exclusively to generate your trail map product. We do not share, sell, or use your route data for any other purpose, and we retain it only for as long as needed to produce and support your order.

We do not sell your personal information. We may share limited data with:

• Shipping partners: Your name and address to deliver your order.
• Your bank or UPI app: Only as needed to receive and confirm your payment.

We take reasonable measures to protect your information, including encrypted connections (HTTPS) and limited access to personal data. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Request that we delete your route data after order completion.

We don't use tracking, advertising or analytics cookies, and we don't run third-party trackers on this website. If that ever changes, we'll update this policy and ask for your consent first.

If you have questions about this policy or wish to exercise your data rights, contact us:

• Instagram: @sancharatrails
• Email: sancharatrails@gmail.com